Participants in the satisfaction survey on the loyalty program
I. CONDUCTOR OF THE DRAW
Sercotel Hotels, owned by Sagatu Asociados Comercial Hotelera, S.L. with N.I.F: B63751853 and address at C/ de París, 120, 1ª 1ª 08036 Barcelona, plans to carry out a promotion that will be carried out in accordance with the provisions of the following bases:
II. PURPOSE OF THE DRAW
From Sercotel we want to invite users who access the following landing page www.sercotelhoteles.com/es/your-mejor-version to register for our newsletter. After completing the registration form included on the landing page, they will be entered into two draws for 3 free two-night hotel stays with breakfast included for two people at one of our Sercotel Spain hotels on the dates indicated in point VII.
III. SCOPE
The scope of the action covers the entire Spanish territory.
IV. WHO CAN PARTICIPATE
All natural persons, over 18 years of age and resident in Spain, may participate in the promotion.
They will not be able to participate in the promotion:
- The personnel employed by Sercotel.
- The staff of the companies that participate or intervene in the organization of this promotion.
- None of the relatives in the first degree of consanguinity of all of them.
In the event that one of the people excluded from participation is the winner, they will lose their right to obtain the prize.
V. DRAW PERIOD
The participation period for the first draw will begin on March 17, 2023 from the moment the registration form is activated and will last until 11:59 p.m. on March 31, 2023. From that moment, Sercotel , through the AppSorteos tool, will randomly select 3 winners and 3 substitutes from among all the participants. The name of the winners will be communicated through the email provided by the participating person from April 4, 2023.
The participation period for the second draw will begin on April 1, 2023 from the moment the registration form is activated and will last until 11:59 p.m. on April 30, 2023. From that moment, Sercotel , through the AppSorteos tool, will randomly select 3 winners and 3 substitutes from among all the participants. The name of the winners will be communicated through the email provided by the participating person from May 2, 2023.
Sercotel reserves the right to modify the established dates at any time, committing to publish said modification through these Legal Bases.
VI. PARTICIPATION PROCEDURE
On the dates indicated in point V of these Legal Bases, a survey will be sent in which a fillable field will be included to access to participate in said raffle.
To participate in the promotion, users must complete the landing page form and provide their email address in order to contact them.
The allocation of the prize will be made randomly among the participants who meet the conditions of these Bases.
Participation by the user in this promotion implies full acceptance of these Legal Bases.
Failure to comply with the provisions of these Legal Bases will lead to the inadmission of the user as a participant in the draw.
Likewise, Sercotel will be entitled at all times to withdraw from participation users who use participation mechanisms contrary to the law.
Sercotel reserves the right to cancel the promotion if there are not enough valid entries to choose the winners. Sercotel is released from any obligation with the people who have participated.
VII. AWARDS AND PRIZE GIVING
The winner will receive 2 free hotel nights, in a Classic room for two people, with breakfast (except for the chain's apartments, which do not have breakfast service) in one of the Sercotel Spain hotels, excluding national and local holidays , with a term of use until December 31, 2023. The choice of dates will be subject to the availability of the hotel.
The winner will be in charge of choosing the place where they will stay from among the following company hotels:
Sercotel Boulevard Vitoria, Sercotel La Princesa, Sercotel Codina, Sercotel Gran Hotel Conde Duque, Sercotel Europa San Sebastián, Sercotel Logroño Suites, Sercotel Alfonso VI, Esentia Togumar, Sercotel AB Rivas, Sercotel Alcalá 611, Sercotel Ayala, Sercotel Coliseo Bilbao, Sercotel Las Torres Salamanca, Sercotel Portales, Sercotel Valladolid, Sercotel Apartamentos Europa, Sercotel Arenal Bilbao, Sercotel Calle Mayor, Sercotel Pozuelo, Sercotel Puerta de la Catedral, Sercotel Toledo Renacimiento, Sercotel Amistad Murcia, Sercotel Sevilla Guadalquivir Suites, Sercotel Puerto de la Luz, Sercotel Córdoba Medina Azahara, Sercotel Aura Algeciras, Sercotel Gran Hotel Zurbarán, Sercotel Ámister Art Hotel, Sercotel Ciutat d'Alcoi, Sercotel Ciutat de Montcada, Sercotel JC1 Murcia, Sercotel Sorolla Palace, Kalma Sitges, Sercotel Arrahona Sabadell, Sercotel President, Sercotel Palacio de los Gamboa, Sercotel Cornellá Barcelona, Sercotel Porta Barcelona, Sercotel Parque, Sercotel Tribuna Málaga, Sercotel Córdoba Delicias, Sercotel Granada Suites, Sercotel Sant Boi, Sercotel Madrid Aeropuerto, Hotel Atlantis by Atbcn, Sercotel Rosellón, Sercotel Caspe.
Travel expenses to the hotel will be covered by the winner, either in the Iberian Peninsula or in the Islands.
The prize is personal and non-transferable, and in no case may it be subject to change, alteration or financial compensation of any kind at the request of the winner.
Sercotel reserves the right to modify the prize described, at any time, for another of the same or similar value and characteristics, committing to publish said modification through these Legal Bases or to the winner directly involved.
Any shipping costs for the prize will be borne by Sercotel.
Sercotel is not responsible for the impossibility of being able to properly deliver the prize due to errors, omissions or failure to update the contact information provided by the winning participant.
VIII. NOTIFICATION TO THE WINNERS
The winners will be notified by Sercotel via email.
Sercotel will manage the delivery of the prize within a maximum period of 15 days once the winner provides their data.
Once the communication has been sent by Sercotel, the winner will have a maximum period of 7 days to accept the prize and claim it.
If the winner, within the aforementioned period of 7 days, does not get in touch in the terms described above, the prize will be transferred to a substitute. Likewise, if the winner renounces the prize, it will be transferred to a substitute. In the case of exhausting the 3 substitutes, the prize will be considered deserted.
If the winners accept the prize and do not attend on the day of the prize, it will be their responsibility, so they will not be able to claim the prize again.
The participating persons act under their responsibility, having the necessary documentation and fulfilling all the necessary requirements.
IX. CONTENTS
The contestant must not include material that violates or is likely to violate morality, ethics, good taste or decorum, or that infringes, violates or violates intellectual or industrial property rights, and we must warn you of the consequences and responsibilities in which you may incur if you make an illegal or fraudulent use of them. Sercotel will act immediately in the event of a complaint or suspicion that infringements of intellectual property rights may be taking place, or in the event of any content that may be considered inappropriate and will proceed to eliminate it immediately, being able to request the permanent blocking of the infringing user.
Sercotel declines all responsibility for the consequences that the voluntary, consented and deliberate exhibition by the user of its material may entail for himself, his family, friends and/or relatives, or other third parties, or for the dissemination or exhibition of the material. itself by you or by third parties, or its reproduction, including on other web pages, blogs, social networks or in any other means, support or modality of digital exploitation or not, online or offline, taking into account that both the publication of comments or The insertion of images and texts, as well as their disclosure or diffusion to third parties, are totally voluntary, consented and unsolicited. Therefore, the contestant will respond directly, keeping Sercotel harmless, in the face of any claim, complaint or demand from third parties in relation to the violation or infringement of the possible rights that could be derived from the images or materials that a user has published.
X. CAUSES FOR DISQUALIFICATION OF A PARTICIPANT FROM THE PROMOTION
This promotion intends that the competition between the different participants is done with equal opportunities and with strict respect for the rules of good faith. For this reason, Sercotel will automatically and immediately exclude from it any participant who transgresses the rules of good faith, observes mendacious or inappropriate conduct, uses fraudulent means or fails to comply with these Bases in any of its extremes.
In the event that the irregularities are detected after the effective delivery of the prize, Sercotel reserves the right to take the pertinent legal actions against its author or manager, among others, those tending to return it.
Likewise, Sercotel may declare this promotion void if it detects irregularities in the identification data of the winning participants.
XI. TAXATION
The celebration of the promotion, as well as the awarding of the prizes, are subject to current tax regulations.
XII. RESPONSIBILITIES
In no case will Sercotel be responsible for the services that any other entity with which it collaborates in this promotion provides the winners as a result of obtaining the prizes awarded.
The winners guarantee effective compliance with these legal bases and the requirements established by the collaborators of this promotion, exempting Sercotel in any case from any type of liability towards third parties derived from their attitude and/or behavior.
The organizers will be entitled at all times to withdraw from participation users whose contents object of participation are offensive, degrading to people, animals, beliefs, uses and good customs, as well as whose content is the commission of a criminal or administrative illegality or puts the safety of people or the right to private property at risk, or is offensive against the brand, the company, its products or its employees.
XIII. RESERVATION RIGHTS
Sercotel reserves the right to use the contents for advertising or industrial purposes.
Sercotel reserves the right to eliminate any user who defrauds, alters or disables the proper functioning and the normal and statutory course of the draw, being released from compliance with any obligation towards that participant.
Sercotel reserves the right to modify some aspects of these legal bases if it deems it necessary, committing to publish said modification through these Legal Bases.
XIV. DATA PROTECTION
By participating in the promotion, the winning users agree to provide valid personal data. The fact of providing false or incorrect information is contrary to these legal bases and will not give the right to receive the prize.
In compliance with the provisions of Organic Law 3/2018, of December 5, Protection of Personal Data and guarantee of digital rights and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 and in any other regulations in force or that may be promulgated in the future on the matter, Sercotel informs you that your personal data will be included in a promotional activity file owned by Sercotel with registered address at C/ de París, 120, 1ª1ª, 08036 Barcelona and They will be treated with the purpose of carrying out contests and commercial promotions.
All personal data provided by the user as part of their participation in the Draw will be treated in accordance with the provisions of Sercotel's Privacy Policy (https://www.sercotelhoteles.com/politica-privacidad/)
Likewise, Internet users are informed of the automated processing to which all their data to which Sercotel has access as a result of registration will be subjected, for the purposes of marketing products or services. These data will never be sold or used by third parties.
He may exercise his rights of access, rectification, cancellation and opposition by writing to the address indicated above or through the following email address: rgpd@sercotel.com attaching a photocopy.