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CONTACT SERCOTEL

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Ethics Channel

Learn about Sercotel’s Whistleblowing Channel, where you can confidentially report any irregularities.

  1. Sercotel Official Website/
  2. Ethics Channel

Communications and Reporting Channel

At Sercotel Hotel Group we have a Communications Channel that allows employees and third parties to confidentially report conduct that violates ethics, integrity, or the Code of Conduct.

This channel complies with the Communications Channel Regulations and allows reporting irregularities or illegal acts detected in the business environment.

How to report an irregularity we offer you:

  • Online form

  • Email: compliance@sercotel.com

  • Postal mail: C/ Comte de Urgell, 240, Ático – 08036 Barcelona. Attn: Compliance Committee. 

If you wish to remain anonymous, you may choose the postal option.

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Internal information system policy
Details about the internal information regulations.

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Complaint Form

Thank you for taking the time to submit this complaint. The information you provide will be treated confidentially.

Please remember that fields marked with * are mandatory.

Complainant’s details

Complaint

Description of the complaint (if possible, attach evidence or supporting documents related to the complaint)

Please identify the individuals (natural persons and/or legal entities) who have participated in the events, in what capacity, the type of relationship they have with the reported person, and whether there are other people who are aware of the events (please specify who).

Please indicate the reason for the complaint (facts and indications), the time frame in which they occurred, the affected area(s) of the SERCOTEL GROUP, and any other facts you consider relevant.

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Your information will be treated confidentially and used solely for the purpose of managing this complaint

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