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Compliance at Sercotel: Ethics and Transparency

Learn about Sercotel's Communications Channel to confidentially report irregularities. Access our compliance policies and procedures.

Communications and Reporting Channel

At Sercotel Hotel Group we have a Communications Channel that allows employees and third parties to confidentially report conduct that violates ethics, integrity, or the Code of Conduct.

This channel complies with the Communications Channel Regulations and allows reporting irregularities or illegal acts detected in the business environment.

How to report an irregularity we offer you:

  • Online form
  • Email: compliance@sercotel.com
  • Postal mail: C/ Comte de Urgell, 240, Ático – 08036 Barcelona. Attn: Compliance Committee. 

If you wish to remain anonymous, you may choose the postal option.

Documents

Internal information system policy
Details about the internal information regulations.
Sercotel code of conduct
Learn about the principles that guide our activity.
Sercotel Criminal Compliance Policy
All the information about our criminal policy.
Communications management procedure
See how we manage communications and reports.