Hotel or destination
Guests and rooms

Menu

CONTACT SERCOTEL

CONTACT SERCOTEL

Contact us by phone

Service available 24 hours a day, 365 days a year.

Contact form

Fill out the form and we will contact you as soon as possible.

Menu

MANAGE BOOKING

MANAGE BOOKING

Your check-in in seconds
Modify / cancel your booking
FREQUENTLY ASKED QUESTIONS
  • Is it safe to book through the Sercotel website?
  • What are the advantages of booking directly with Sercotel?
  • What are the cancellation conditions for my reservation?

Menu

LOG IN

LOG IN

Menu

Menu

Menu

  • Sercotel Rewards
  • Newsletter
  • Book with confidence

Menu

Discover our hotels and destinations

Most searched
Imagen

Compliance at Sercotel

Ethics and Transparency

  1. Sercotel Official Website/
  2. Compliance

Compliance and Responsibility

At Sercotel Hotel Group, we promote a culture of compliance based on responsibility and respect for regulations, not only among our employees but also with all those we engage with. In this way, we work to prevent legal risks and ensure that everyone connected to the Sercotel Group acts in accordance with our internal policies and standards of conduct.

Our Criminal Compliance Policy sets out not only the principles but also the controls that guarantee our activities are conducted with integrity and in line with our corporate values.

On this page, you will find the Compliance Policy, as well as essential documents and resources that explain our compliance model and the internal rules guiding our daily operations.

Documents

Sercotel code of conduct
Learn about the principles that guide our activity.
Sercotel Criminal Compliance Policy
All the information about our criminal policy.
Communications management procedure
See how we manage communications and reports.

Have you noticed any behaviour that may breach our ethics or Code of Conduct? Report irregularities confidentially via the Sercotel Whistleblowing Channel.

ABOUT

BUSINESS AND MICE

CONTACT

Customer service 24/7+34 900 93 80 38
Receive discounts and news