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        SERCOTEL HOTEL GROUP has a Communications/Complaints Channel through which company employees and related third parties can report conduct that lacks ethics, integrity or violates the principles contained in the Code of Conduct and is subject to the provisions of the Communications Channel Regulations.

        Its purpose is to confidentially report allegedly illegal conduct or violations of the Code of Conduct, as well as report any irregularities that may have been detected.

        In this way, we put at your disposal the following form as well as an email box (compliance@sercotel.com) to notify the Compliance Committee of any information or indication regarding an irregularity or criminal action in the field of business activity . Likewise, in the case of wanting to maintain anonymity, you can send said communications by postal mail to C/ Comte de Urgell, 240, Ático - 08036 – to the attention of the Compliance Committee.

        Documento
        INTERNAL INFORMATION SYSTEM POLICY

        All the details about the internal information regulations.

        Documento
        CODE OF CONDUCT

        Get to know Sercotel's code of conduct in detail.

        Documento
        CRIMINAL COMPLIANCE POLICY

        All information on Sercotel's criminal compliance policy.

        Documento
        COMMUNICATIONS MANAGEMENT PROCEDURE

        Everything about the communications management procedure in this document

        Formulario para denuncias

        Datos identificativos del denunciante

        Denuncia


        Descripción de la denuncia (si es posible, adjuntar evidencias o documentos justificativos de la denuncia)
        Por favor, identifique a las personas (físicas y/o jurídicas) que han participado en los hechos, en qué concepto, el tipo de relación existente con el denunciado y si existen más personas conocedoras de los hechos (indicar quiénes).
        Por favor, indique el motivo de la denuncia (hechos e indicios), marco temporal en el que han tenido lugar, área/s de GRUPO SERCOTEL afectadas y todos aquellos hechos que considere.
        Conflicto
        ¿Existe algún conflicto de interés con alguno de los miembros del Comité de Cumplimiento de SERCOTEL HOTEL GROUP?