Zaragoza

Compliance

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      Regístrate

      SERCOTEL HOTEL GROUP has a Communications/Complaints Channel through which company employees and related third parties can report conduct that lacks ethics, integrity or violates the principles contained in the Code of Conduct and is subject to the provisions of the Communications Channel Regulations.

      Its purpose is to confidentially report allegedly illegal conduct or violations of the Code of Conduct, as well as report any irregularities that may have been detected.

      In this way, we put at your disposal the following form as well as an email box (compliance@sercotel.com) to notify the Compliance Committee of any information or indication regarding an irregularity or criminal action in the field of business activity . Likewise, in the case of wanting to maintain anonymity, you can send said communications by postal mail to C/ Comte de Urgell, 240, Ático - 08036 – to the attention of the Compliance Committee.

      Documento
      INTERNAL INFORMATION SYSTEM POLICY

      All the details about the internal information regulations.

      Download it here
      Documento
      CODE OF CONDUCT

      Get to know Sercotel's code of conduct in detail.

      Download it here
      Documento
      CRIMINAL COMPLIANCE POLICY

      All information on Sercotel's criminal compliance policy.

      Download it here
      Documento
      COMMUNICATIONS MANAGEMENT PROCEDURE

      Everything about the communications management procedure in this document

      Download it here

      Formulario para denuncias

      Identification data of the complainant

      Complaint


      Description of the complaint (if possible, attach evidence or documents supporting the complaint)
      Please identify the persons (physical and/or legal) who have participated in the facts, in what sense, the type of relationship with the accused and if there are more people who know the facts (indicate who).
      Please indicate the reason for the complaint (facts and indications), the time frame in which they occurred, the area(s) of GRUPO SERCOTEL affected, and all the facts that you consider.
      Conflict
      Is there a conflict of interest with any of the members of the Compliance Committee of SERCOTEL HOTEL GROUP?